At 3we, we take every player's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information.
256-bit SSL encryption for all your data
You have the right to access and correct your data
Your data is never sold to any third party
You will be notified if this policy is amended
Request deletion of your data at any time
3we ("we", "Platform", or "company") is committed to protecting the privacy of all users who access and use our online gaming platform at 3we.vin. This Privacy Policy describes our practices regarding the collection, use, storage, and protection of your personal information.
This policy applies to all information we collect when you register an account, use our services, contact our support team, or interact with the 3we platform in any way — whether through our desktop website or mobile app.
By using the 3we platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with Terms and Conditions which together form the complete agreement between you and 3we.
3we collects several categories of information to enable us to provide you with a secure, efficient, and personalized service.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID document | Account verification & KYC |
| Contact | Email, phone number | Communication & support |
| Financial | Bank account, transaction records | Payment processing |
| Technical | IP, browser, device | Security & fraud prevention |
| Usage | Gaming activity, login history | Service improvements |
The personal information we collect is used for legitimate and specific purposes only. 3we does not use your data for irrelevant purposes without your consent.
3we does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We only share information in limited and lawful circumstances as follows:
We work with carefully selected service providers to help us operate the platform, including payment service providers, gaming software providers, customer support platforms, and cybersecurity services. All these providers are contractually bound to protect your information and use it only for the specified purposes.
3we may disclose your personal information if required to do so by law, court order, or a relevant regulatory authority. This includes cooperation in investigations related to fraud, money laundering, or other financial crimes.
In the event of a merger, acquisition, or sale of company assets, user information may be transferred as part of that transaction. You will be notified in advance via a prominent notice on our platform.
The security of your personal information is an absolute priority for 3we. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times.
The 3we platform uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and maintain platform security.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your gaming experience. Please refer to your browser's documentation for guidance on managing cookies.
As a 3we player, you have important rights regarding your personal data. We respect and facilitate the exercise of these rights:
You may request a copy of all personal information we hold about you at any time.
If your information is inaccurate or outdated, you have the right to request a correction or update.
You may request the deletion of your personal data, subject to legal retention requirements.
You may request that we restrict the processing of your data under certain recognized circumstances.
You have the right to receive your data in a structured, commonly used, and machine-readable format for reuse.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via the platform's live chat. We will process your request within thirty (30) business days.
3we retains your personal information for as long as your account is active or as long as needed to provide services to you. We also retain data for a defined period after account closure to comply with legal obligations.
When the retention period expires and there is no legal requirement to continue storage, your data will be securely deleted or anonymized using certified deletion procedures.
As an online platform operating globally, your data may be processed or stored on servers located outside Malaysia. We ensure that any such data transfers are protected by adequate safeguards.
The safeguards we use for international data transfers include:
The 3we platform may from time to time contain links to third-party websites or services, particularly those of game providers or payment processors. This Privacy Policy applies solely to the 3we platform and does not cover the privacy practices of any third party.
We encourage you to read the privacy policy of every third-party website you visit via links from our platform. 3we is not responsible for the content, privacy policies, or security practices of those third-party websites.
The 3we platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.
If we determine that we have collected personal information from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you believe a child has registered on our platform, please contact us immediately at [email protected].
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:
We will endeavour to respond to all privacy-related enquiries within seven (7) to fourteen (14) business days. For more complex complaints or data deletion requests, processing may take up to thirty (30) business days.
Privacy is more than a policy to us — it is a core value that shapes every technical and operational decision we make.
All data transmitted between you and the 3we platform is encrypted using 256-bit SSL — the same encryption technology used by financial institutions and governments worldwide to protect sensitive information.
Our KYC process uses advanced document verification technology. Your identity documents are stored in a separate, encrypted environment accessible only to authorised personnel.
Your data is stored in data centers that meet the highest physical and digital security standards, protected by biometric access controls, fire suppression systems, uninterrupted power supply, and 24-hour monitoring.
3we only collects information that is strictly necessary to provide our services. We do not collect excessive data and continually review our data requirements to ensure they remain proportionate to our operational needs.
In the event of any security incident involving your data, we are committed to notifying you within the timeframe required by applicable regulations, along with details of what occurred and the steps we have taken.
The 3we platform conducts regular security and privacy audits carried out by qualified independent audit firms. The findings are used to continually improve our systems for stronger data protection.
With a clear privacy policy and comprehensive data protection in place, you can enjoy your gaming experience at 3we with complete peace of mind. Register today and feel the difference.